Privacy Policy

This website is run by Action for Better World Association (ABWA), a community-based organisation founded in 2015 and headquartered in Buruburu, Nairobi, Kenya. In this policy, 'we', 'our' and 'us' refer to ABWA.

You can reach our team at any time by calling our primary telephone line at +254 720 021 001, emailing contact@abwaworld.org, or writing to us through our online Contact page.

This policy explains what personal information we collect through this website (abwaworld.org), why we collect it, who sees it, and what choices you have regarding your information.

When you use our contact, volunteer, or partnership forms, we collect the details you voluntarily choose to give us.

This typically includes your name, email address, telephone number, country or location, areas of interest or skills, availability, and your written message.

We ask only for what we need to reply helpfully. Please do not send passport copies, national identity numbers, health information, or other sensitive details through our website forms.

We use the personal information you share with us strictly for genuine community and organizational purposes:

• To reply directly to your enquiry, message, or question.
• To converse with you about volunteering opportunities, institutional partnerships, or supporting our work.
• To maintain an accurate, respectful record of our conversations with you.

We share your information only with people and operational services that directly help us run this website and reply to you, such as our secure hosting provider and email delivery service. These providers handle information strictly on our behalf under confidentiality terms.

We never sell, rent, or share your details with commercial marketers or external organisations, unless required to do so by applicable law.

We keep enquiry details only for as long as we reasonably need them to address your message, converse about mutual interests, and maintain appropriate organisational records.

When an enquiry has been fully resolved and there is no ongoing relationship or legal requirement to retain the data, we securely remove or anonymise your information.

We take sensible, reasonable steps to protect your information from loss, misuse, or unauthorised access. All traffic to and from this website is encrypted using Transport Layer Security (HTTPS). Access to incoming messages is limited strictly to authorized ABWA team members.

No system on the Internet is completely secure, so we encourage you to share only what is necessary when communicating online.

You have complete autonomy over your personal information. You can ask us at any time what information we hold about you, ask us to correct inaccuracies, request that we delete your details, or ask us to stop contacting you.

To make any of these requests, please call us on +254 720 021 001 or send a note through our Contact page.

We believe in clean, respectful web experiences. This website does not use invasive tracking pixels, cross-site behavioral cookies, or commercial advertising profiling.

Any cookies or technical storage used by this website are strictly limited to essential operational purposes, such as securing forms and maintaining user session integrity.

We share photographs and stories of community members strictly with their voluntary, informed consent. For children and minors under 18 years of age, the written consent of a parent, guardian, or authorized caregiver is strictly mandatory.

Unconditional Takedown Commitment: If you or your child appear on this website and you would like a photograph or narrative updated, anonymized, or completely taken down, please contact us immediately. We will remove it promptly and respectfully.

This website is not directed at children, and we do not knowingly collect personal information from individuals under 18 through our web forms.

If you are under 18 and wish to learn about our youth initiatives or get involved, please ask a parent, guardian, or teacher to reach out on your behalf.

Our website may contain links to external sites, including community initiatives, news publications, and social media channels.

We are not responsible for the privacy practices, content, or data protection standards of those external websites. We encourage you to review their policies if you visit them.

This website does not currently process direct financial transactions, credit card payments, or online bank transfers.

If you would like to support ABWA's work, please reach out via our Contact or Support Our Work pages. Official giving arrangements are confirmed directly and personally by verified ABWA leadership.

We may update this Privacy Policy from time to time as our programmes develop, technology changes, or legal standards are refined.

The version number and effective date at the top of this document indicate when it was last revised.

If you have any questions about this Privacy Policy, your personal information, or wish to exercise your data rights, please contact us:

• Telephone: +254 720 021 001
• Email: contact@abwaworld.org
• Headquarters: Buruburu, Nairobi, Kenya
• Postal Address: P.O. Box 1204-00515 Buruburu, Nairobi, Kenya
• Online Contact: Use our secure form at /contact